Corporate Social Responsibility

Corporate Social Responsibility (CSR)  |  Anti-Corruption and Bribery Policy

International Group (IGroup) – Corporate Social Responsibility (CSR) Reviewed March 2018

The International Group of companies recognise that its ethical, social and economic responsibilities are integral to its business success. The companies within the group aim to demonstrate these responsibilities through their actions and corporate policies.

The senior management team is responsible for these policies and dedicates time and resources to implement them, but it is ideas from and the active support of all the employees of the group that make the successful implementation of these policies possible.

IG’s policy is to be open, honest and have a positive impact on each of its stakeholders including its customers, employees, suppliers, business partners, the communities that its companies operate in and society as a whole.

The support that IG has decided to provide has been determined after reviewing a) the commercial activities and skills within the groups business units b) its historic charitable relationships and community work since the mid 1960’s and c) the geographical location of its activities.

Specifically IG supports:-

  • Local communities where IG has business activities with the aim of improving general health, wellness, fitness, safety and security as well as historical preservation initiatives
  • Initiatives to improve cultural links, communication and understanding between people living in the UK and other countries around the world where IG operates
  • Charities and medical institutions engaged in helping children and adults with problems with their eyesight
  • Charities and medical institutions engaged in helping children with serious medical problems
  • Charities and medical institutions engaged in helping the elderly with social and medical problems

Specific examples of the kind of support provided:-

  • Direct financial
  • Offering IG facilities and services at a reduced or no cost basis for not-for-profit community groups or charities to sell as part of their fund raising activities
  • Providing IG team members to support CSR projects
  • Combination of the above

IG has set a target of raising a minimum of £1,000,000 pounds as part of its CSR programme  each year through these initiatives. This target has been exceeded in each of the past 3 years.

Specific examples of the charity, community and other groups that IG has supported in the past are:

The Eyeless Trust, The Royal Blind Society, Vision, The Variety Club, SportsAid, Help for Heroes, Make a Wish Foundation UK, The Gentlemen’s Night Out. IG also supports local community and school projects in Ghana.

Sir Elton kindly agreed to donate is time for free and Stoke Park also agreed to support the cause by providing the venue on a complimentary basis to SportsAid. So on Saturday 28th June 2014, our west garden was transformed to a breathtaking and intimate concert setting where Sir Elton John took to the stage to help raise important funds for SportsAid.
Olympians and Paralympians joined the 5,000 concert goers for a truly incredible performance. Inspired by London 2012, Elton’s concert raised more than £825,000 to support aspiring British athletes hoping to compete at the Olympic or Paralympic Games.

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Anti-Corruption and Bribery Policy

  1. Policy Statement
  2. Who is Covered by the Policy?
  3. What is Bribery and why is having an Anti-Bribery Policy Important?
  4. Gifts and Hospitality
  5. What is not acceptable
  6. Facilitation Payments and Kickbacks
  7. Donations
  8. How to Raise a Bribery Concern
  9. Protection
  10. Record-keeping
  11. Training and Communication
  12. Who is responsible for the policy and its implementation strategy?
  13. Monitoring and Review

Schedule – Potential Risk Scenarios: “Red Flags”

1Policy Statement
1.1It is our policy to conduct all of our business in an honest and ethical manner. Bribery and corruption is not tolerated in our business and our business dealingsWe are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate and implementing and enforcing effective systems to counter bribery.
1.2We will uphold all laws relevant to countering bribery and corruption in all the jurisdictions in which we operate. However, the anti-bribery laws of the UK, including the Bribery Act 2010, take priority in respect of our conduct both at home and abroad.
1.3This policy sets out our position on bribery and corruption and our responsibilities in relation to preventing it in our business activities, both in relation to those who work for us and those who work with us. The policy also provides information on how to recognise bribery and what to do if you are asked to bribe, you are being asked to accept a bribe, or suspect bribery or corruption is taking place.
1.4All of us that do work within or have dealings with International Group Limited and it associated companies need to take responsibility for preventing bribery in our business. You must ensure that you read, understand and comply with this policy. All workers must avoid any activity that might lead to, or suggest, a breach of this policy.
1.5This policy does not form part of any employee’s contract of employment and it may be amended at any time.

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2Who is Covered by the Policy?
2.1This policy applies to everyone working within International Group Limited and its associated companies, regardless of level/grade. This includes senior managers, officers, directors, employees (whether permanent, fixed-term or temporary), consultants, contractors, trainees, seconded staff, home-workers, casual workers and agency staff, volunteers, interns, agents, and sponsors. We have collectively referred to as these people as ‘workers’ in this policy.
2.2It also applies to any other persons ‘associated’ with us. Those ‘associated’ with us includes any individual or organisation you come into contact with during the course of your work for us who performs services for or us or on our behalf. These can therefore include any of our subsidiaries or their employees, Joint Venture Partners, wherever located, suppliers, distributors, actual and potential clients/customers, business contacts, agents, business partners, consultants, advisers, and government and public bodies, including their advisors, representatives and officials, politicians and political parties. We have collectively referred to these people as ‘third parties’

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3What is bribery and why is having an anti-bribery policy important?
3.1A bribe is a financial or other inducement or reward that is sought, offered, promised or provided with the intention of gaining any commercial, contractual, or personal advantage. We have set out below some examples to assist you so you are better equipped to understand what a bribe may consist of
Offering a bribe
You offer a potential client tickets to a major sporting event, but only if they agree to do business with us.
This would be an offence as you are making the offer to gain a commercial and contractual advantage. We may also be found to have committed an offence because the offer has been made to obtain business for us. It may also be an offence for the potential client to accept your offer.Receiving a bribe
A supplier gives your nephew a job, but makes it clear that in return they expect you to use your influence in our organisation to ensure we continue to do business with them.
It is an offence for a supplier to make such an offer. It would be an offence for you to accept the offer as you would be doing so to gain a personal advantage.Bribing a foreign official
You arrange for the business to pay an additional payment to a foreign official to speed up an administrative process, such as clearing our goods through customs.
The offence of bribing a foreign public official has been committed as soon as the offer is made. This is because it is made to gain a business advantage for us. We may also be found to have committed an offence.
3.2Individuals who bribe or receive bribes can receive a prison sentence of up to ten years as well as an unlimited fine. If International Group Limited and its associated companies are found to have taken part in bribery or fails to put in place adequate procedures designed to prevent bribery, we could face an unlimited fine, be excluded from tendering for public contracts and face damage to our reputation. We therefore take our legal responsibilities very seriously.

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4Gifts and Hospitality
4.1Corporate hospitality is permitted, but you must adhere to the following rules set out below which have been set by the Board. If you consider a need to vary these rules for whatever reason you must first obtain prior authorisation to do from the Chief Executive of International Group Limited. A form is available to guide you through this.
4.2You may give a gift to a third party excluding those set out at 7 below provided:
4.2.1it is not made by you with the intention of influencing a third party to obtain or retain business or a business advantage, or to reward the provision or retention of business or a business advantage, or in explicit or implicit exchange for favours or benefits;
4.2.2it complies with local law;
4.2.3it is given in our name, not in your name;
4.2.4it does not include cash or a cash equivalent (such as gift certificates or vouchers);
4.2.5it is appropriate in the circumstances. For example, in the UK it is customary for small gifts to be given at Christmas time. Non-monetary gifts up to the value of £100 may be given providing they are in recognition of a particular and legitimate occasion (birthday/Christmas/retirement/wedding, for example) and these have to be pre-approved by the Chief Executive of International Group Limited.
4.2.6it is given openly, not secretly; and
4.2.7gifts should not be offered to, or accepted from, government officials or representatives, or politicians or political parties, without the prior approval of the Chief Executive of International Group Limited.
4.3We appreciate that the practice of giving business gifts varies between countries and regions and what may be normal and acceptable in one region may not be in another. The test applied is whether in all the circumstances the gift or hospitality is reasonable and justifiable. The intention behind the gift should always be considered and it must never be given with the intention of influencing a third party. If you are in any doubt at all, you must seek guidance from the Human Resources department who will if necessary check with the Chief Executive of International Group Limited.
4.4You may accept gifts on the same conditions as set out in clause 4.2 above.
4.5Corporate hospitality is acceptable but we must be able to demonstrate that it is reasonable, undertaken in good faith, and as part of an established and important part of our business. We have therefore set the following limits on what we consider to be our routine corporate hospitality, FOR EXAMPLE: dinner/lunch at no more than £60 per head including wine, tickets to sporting events that are connected to International Group’s Sports Marketing business SSG. NB: You need to establish that you have thought through your corporate hospitality and have set appropriate limits that are reasonable to your market place. These may be different for different markets/jurisdictions. The Company should record the process it goes through to set these limits and ensure that they are clearly set out in the policy.
4.6You must declare and keep a written record of all hospitality or gifts accepted or offered (of whatever value), which will be subject to managerial review. Any gifts given or received should be registered it in our gifts register which is kept in the Human Resources department. Ensure that you email Human Resources within 24 hours of receiving or offering any hospitality or gifts.

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5What is not acceptable
5.1It is not acceptable for you (or someone on your behalf) to:
5.1.1give, promise to give, or offer, a payment, gift or hospitality with the expectation or hope that a business advantage will be received, or to reward a business advantage already given;
5.1.2give, promise to give, or offer, a payment, gift or hospitality to a government official, agent or representative to “facilitate” or expedite a routine procedure (see further details below);
5.1.3accept payment from a third party that you know or suspect is offered with the expectation that it will obtain a business advantage for them;
5.1.4accept a gift or hospitality from a third party if you know or suspect that it is offered or provided with an expectation that a business advantage will be provided by us in return;
5.1.5threaten or retaliate against another worker who has refused to commit a bribery offence or who has raised concerns under this policy; or
5.1.6engage in any activity that might lead to a breach of this policy.

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6Facilitation Payments and Kickbacks
6.1Facilitation payments are also known as ‘grease’ payments and are typically small or relatively small, unofficial payments made to secure or expedite a routine government action by a government official. They are not commonly paid in the UK, but are common in some other jurisdictions in which we operate.
6.2We do not make, and will not accept, facilitation payments or “kickbacks” of any kind.
6.3If you are asked to make a payment on our behalf, you should always be mindful of what the payment is for and whether the amount requested is as you would expect for the goods or service provided. You should always ask for a receipt which details the reason for the payment. If you have any suspicions, concerns or queries regarding a payment, you should raise these with your manager.
6.4Kickbacks are typically payments made in return for a business favour or advantage. All workers must avoid any activity that might lead to, or suggest, that a facilitation payment or kickback will be made or accepted by us.

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7.1We may make contributions to political parties but these will never be made in an attempt to influence any decision or gain a business advantage and will always be publically disclosed. We only make charitable donations that are legal and ethical under local laws and practices. No donation must be offered or made without the prior approval of the Chief Executive of International Group.

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8How to Raise a Bribery Concern
8.1It is important that you report it by following the procedure set out in our Whistleblowing Policy as soon as possible if you are offered a bribe by a third party, are asked to make one, suspect that this may happen in the future, or believe that you are a victim of another form of unlawful activity. A copy of our Whistleblowing Policy can be found at the Human Resources department.
8.2If have any concerns about any issue with this policy or suspicion of bribery taking place, haven taken place, or could in the future take place, you should raise this at the earliest possible stage. Concerns should be reported by following the procedure set out in our Whistleblowing Policy.
8.3If you are unsure whether a particular act is or could be bribery or corruption, or if you have any other queries, these should be raised with your line manager OR the Chief Executive of International Group as appropriate. We have set out a number of ‘red flags’ at Schedule 1 which provide you with an indication of some acts which could attract suspicion.
8.4Any employee who breaches this policy will face disciplinary action, which could result in dismissal for gross misconduct. We reserve our right to terminate our contractual relationship with other workers and third parties if they breach this policy.

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9.1Workers who refuse to accept or offer a bribe, or those who raise concerns or report another’s wrongdoing, are sometimes worried about possible repercussions. We encourage openness and will support anyone who raises genuine concerns made in good faith under this policy, even if they turn out to be mistaken. However, if concerns are not genuine or are made in bad faith, employees may be subject to International Group’s disciplinary procedure. We also reserve our right to terminate our contractual relationship with other workers if they breach this policy.
9.2We are committed to ensuring no one suffers any detrimental treatment as a result of refusing to take part in bribery or corruption, or because of reporting in good faith their suspicion that an actual or potential bribery or other corruption offence has taken place, or may take place in the future. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. If you believe that you have suffered any such treatment, you should inform the Chief Executive of International Group immediately. If the matter is not remedied, and you are an employee, you should raise it formally using our Grievance Procedure, which can be found at the Human Resources department.

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10.1We will keep financial records and have appropriate internal controls in place which will evidence the business reason for making payments to third parties.
10.2You must ensure all expenses claims relating to hospitality, gifts or expenses incurred to third parties are submitted in accordance with our expenses policy and specifically record the reason for the expenditure.
10.3All accounts, invoices, memoranda and other documents and records relating to dealings with third parties, such as clients, suppliers and business contacts, should be prepared and maintained with strict accuracy and completeness. No accounts must be kept “off-book” to facilitate or conceal improper payments.

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11Training and Communication
11.1Training on this policy forms part of the induction process for all new workers. All existing workers will receive regular, relevant training on understanding what bribery is, the risks we face as a business, and how to implement and adhere to this policy.
11.2Our zero-tolerance approach to bribery and corruption must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and as appropriate thereafter.

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12Who is responsible for the policy and its implementation strategy?
The Chief Executive of International Group Limited is responsible for this policy and its implementation working with the Human Resources department and all senior managers in the Group.
12.1The board of directors has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it.
12.2The Chief Executive at International Group Limited, who will report to the Board, has primary and day-to-day responsibility for implementing this policy and for monitoring its use and effectiveness and dealing with any queries on its interpretation. Management at all levels are responsible for ensuring those reporting to them are made aware of and understand this policy and are given adequate and regular training on it as set out in clause 11 above.
12.3You have responsibility for ensuring that you comply with the policy and that you undertake our business in an ethical and anti-corrupt way. You also have responsibility for making sure that you report any bribery or corruption concerns by reporting it by following the procedure set out in our Whistleblowing Policy
12.4This policy can be found at the Human Resources department and will also be accessible externally though our website.

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13Monitoring and Review
13.1The Chief Executive of International Group Limited will monitor the effectiveness and review the implementation of this policy, regularly considering its suitability, adequacy and effectiveness. The policy will be reviewed at the quarterly Board Meeting, although review may be conducted earlier than this date in the event that circumstances require it. Any improvements identified as a result of a review or a report will be made as soon as possible. Internal control systems and procedures will be subject to regular audits to provide assurance that they are effective in countering bribery and corruption.

Last review date of the policy and procedure was 28th February 2018.

13.2All workers are responsible for the success of this policy and should ensure they use it to disclose any suspected danger or wrongdoing.
13.3Workers are invited to comment on this policy and suggest ways in which it might be improved. Comments, suggestions and queries should be addressed to the Human Resources department or the Chief Executive of International Group Limited.

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Schedule – Potential Risk Scenarios: “Red Flags”
The following is a list of possible red flags that may arise during the course of you working for us and which may raise concerns under various anti-bribery and anti-corruption laws. The list is not intended to be exhaustive and is for illustrative purposes only.

If you encounter any of these red flags while working for us, you must report them promptly using the procedure set out in the Whistleblowing Policy:

(a)you become aware that a third party engages in, or has been accused of engaging in, improper business practices;
(b)you learn that a third party has a reputation for paying bribes, or requiring that bribes are paid to them, or has a reputation for having a “special relationship” with foreign government officials;
(c)a third party insists on receiving a commission or fee payment before committing to sign up to a contract with us, or carrying out a government function or process for us;
(d)a third party requests payment in cash and/or refuses to sign a formal commission or fee agreement, or to provide an invoice or receipt for a payment made;
(e)a third party requests an unexpected additional fee or commission to “facilitate” a service;
(f)a third party demands lavish entertainment or gifts before commencing or continuing contractual negotiations or provision of services;
(g)a third party requests that a payment is made to “overlook” potential legal violations;
(h)a third party requests that you provide employment or some other advantage to a friend or relative;
(i)you receive an invoice from a third party that appears to be non-standard or customised;
(j)a third party insists on the use of side letters or refuses to put terms agreed in writing;
(k)you notice that we have been invoiced for a commission or fee payment that appears large given the service stated to have been provided;
(l)a third party requests or requires the use of an agent, intermediary, consultant, distributor or supplier that is not typically used by or known to us;
(m)you are offered an unusually generous gift or offered lavish hospitality by a third party.