IHG Mental Health

Redefining mental healthcare, globally

Backed by IHG’s over 50 years of healthcare excellence and in partnership with the AlShaya family, IHG Mental Health (IHGMH) is our fully integrated mental health ecosystem, creating a global first. From digital support to world-class rehabilitation facilities, we provide compassionate, culturally sensitive care for individuals and families across every stage of their mental health journey, anywhere in the world.
Redefine global standards for accessible, evidence-based, and compassionate mental healthcare that transforms lives across the GCC region and beyond.

A New Standard in Mental Healthcare

Mental health is one of the most significant unmet healthcare needs. Despite high prevalence, the vast majority of those who need support do not receive it. IHG Mental Health exists to change this.

We are creating an integrated ecosystem that connects digital tools, outpatient clinics, acute care, rehabilitation centres, day programmes, and homecare support into one seamless continuum. Our approach ensures patients can access the right level of care at the right time, with their families supported alongside them.

Every aspect of our model is designed to honour cultural values, respect privacy, and deliver outcomes that matter.
IHG Mental Health combines clinical excellence with our heritage in hospitality to create treatment environments that are private, safe, and culturally sensitive.

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Our Core Values

Our values guide everything we do. They shape how we care for patients, support families, develop our people, and work with partners.

Compassion

Caring with empathy and understanding for every individual’s unique journey toward healing and wellness.

Excellence

Delivering the highest standards of evidence-based care through continuous improvement and clinical rigour.

Integrity

Upholding ethical principles in all actions and decisions, ensuring transparency and accountability.

Innovation

Pioneering new approaches to mental healthcare delivery that expand access and improve outcomes.

Collaboration

Working together across disciplines and with families for holistic, integrated care that addresses all needs.

Comprehensive Mental Health Training from International Hospitals Group
Mental Health Training Solutions from International Hospitals Group

Three Pillars of Excellence

IHGMH is built on three foundational pillars that underpin every aspect of our care delivery.

Quality

We bring the rigour of international healthcare accreditation together with evidence-based clinical pathways aligned with leading standards including NICE, Royal College, and regional accreditation requirements.

Safety

Our facilities are designed with safety at their core – both physical and psychological. Clinical governance aligns with leading frameworks, with comprehensive risk assessment and staff trained in safeguarding and crisis response.

Privacy

Privacy encompasses respect for the individual’s values, preferences, and dignity. We offer discretion, secure platforms, and cultural adaptations that honour local values and family structures.

Comprehensive Care, Connected Throughout

Our integrated model creates a single, connected pathway from first contact through to long-term wellbeing. Patients can access the right level of care at the right time – from digital support through to residential rehabilitation – all within one ecosystem.

Our services span:

  • Digital platform for 24/7 support and self-management
  • Outpatient clinics for consultations and therapy
  • Acute care and medically supervised detoxification
  • Residential rehabilitation centres
  • Day programmes and community support
  • Homecare services

Supporting the Whole Family

Mental health conditions affect entire family systems, not just individuals. Our approach places family at the heart of care – with families involved throughout the treatment journey, receiving their own education, guidance, and support. This reflects cultural values where extended family involvement in healthcare is the norm.

Our first location Madinah; our ambition, the world.

We have chosen Madinah, Saudi Arabia, as the location for our first integrated campus – a deliberate choice that reflects our values and vision.

Madinah combines tranquillity, privacy, and stability – essential elements for recovery. For centuries, it has been a destination for those seeking peace and reflection. We extend this tradition to embrace a new kind of healing.

Our development is supported by the Madinah Region Municipality and aligns with Saudi Arabia’s Vision 2030 healthcare transformation objectives.

Madinah is where we begin – but our ambition is global. We have clear plans to expand across Saudi Arabia, the wider GCC, and beyond.

Built on a Foundation of Excellence

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IHG Mental Health is our the dedicated mental health division, bringing decades of healthcare expertise to address one of the world’s most significant unmet healthcare needs.

Under the umbrella of International Group, our parent company, a fourth-generation British family business founded in the UK and owned by the King family, we have created a legacy of completing over 490 healthcare projects in 56 countries, working with 26 governments, the United Nations, the World Bank, the International Finance Corporation, and the World Health Organization.

In 2025, a new joint venture partnership with the Alshaya family of Kuwait, we are bringing our 50-year legacy of delivering world-class healthcare infrastructure to the Alshaya family’s deep understanding of the GCC market, to address first the GCC and then the world’s, mental health needs.

50+ Years of Healthcare Expertise

490+ healthcare projects delivered across 56 countries, working with governments and international organisations including the United Nations, World Bank, and World Health Organization.

Clinical Excellence

Evidence-based clinical pathways aligned with leading standards including NHS, NICE, and regional accreditation requirements.

Cultural Sensitivity

Our services are adapted to honour local values, family structures, and cultural practices.

Building the World's Mental Health Workforce

The shortage of qualified mental health professionals is one of the greatest barriers to improving care. Through the IHG Academy, we provide professional development and clinical training that raises standards across the sector.
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Ready to Learn More?

Whether you represent a healthcare organisation, government body, or are seeking information about our services, we would be pleased to hear from you.